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The Operator’s Handbook is your guide to accelerating your career as a professional in BizOps, Strategy, a Chief of Staff role, RevOps, or any other operations function. This document empowers aspiring Operators with the knowledge and tools they need to succeed.

Business Operations (BizOps) has rapidly evolved from a niche function to a cornerstone of high-growth, data-driven organizations. The State of BizOps 2025 report, compiled from interviews and surveys with operators across industries, reveals a function that is increasingly strategic, deeply cross-functional, and at the forefront of AI integration.

Curious about what’s next in legal operations? Download our exclusive recap from Summit by the Sea 2024. Get firsthand insights from industry experts on AI, knowledge management, and evolving pricing strategies.

Our latest report dives deep into the pathways that lead to success in this dynamic field. We’ve analyzed extensive data and surveyed industry insiders to uncover the key strategies and milestones that shape successful careers in legal operations.

The Tech Ladies 2024 Work-Life Balance Report offers critical insights into the balance between personal and professional life for women in tech. This comprehensive report offers valuable insights into the challenges and opportunities women face in harmonizing their professional and personal lives, aiming to empower individuals and inform organizational strategies for creating supportive workplaces!

In an industry full of opinions, we've brought you data. Through analysis of ~2,300 LinkedIn profiles, we've uncovered clear patterns in successful PreSales career transitions.

How are companies actually choosing and using AI? In Part 2 of the Chief of AI Report by the Chief of Staff Network, discover why efficiency dominates AI goals, who really makes the decisions (hint: it’s the AI Triad), and which tools are rising to the top.

The Chief of AI Report 2025 explores how companies are adopting AI, revealing that 84% of surveyed organizations are actively piloting or deploying AI solutions. The report highlights key challenges, including security concerns, change management, and leadership buy-in, and offers actionable strategies for AI adoption. Insights from operators emphasize experimentation, education, governance, and the need to stay proactive to remain competitive.